Microsoft explains Zune outage: Internal clock couldn’t handle leap year
Microsoft just issued the following recital explaining the outage that has pretentious thousands of Zune music players today:
“Early this morning we were alerted by our customers that in that place was a widespread issue impressive our 2006 copy Zune 30GB devices (a extensive number of which are still actively being used). The technical team jumped on the problem this moment and isolated the issue: a bug in the internal clock driver related to the wont the device handles a leap year. That being the example, the issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We look forward to the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit be possible to restart successfully then simply make sure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription contented you have downloaded to your device.”
Microsoft offers more particulars on the cause of the outage here.
Original text: http://blog.seattletimes.nwsource.com/techtracks/2008/12/31/microsoft_explains_zune_outage_internal_clock_coul.html
