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Q: My computer, operating on Windows Vista Ultimate, is a Dell Dimension 8400 by a Dell 3007WFP flat-panel overseer. During startup, it hangs up after displaying the Windows scroll bar (dark screen without display). Turning the monitor off and then on again restarts the process, and the computer continues the boot-up from where it stopped, normally. Similarly, whenever I’m turning the computer off, it hangs up upon the body the “Shutting down” screen (stays on indefinitely by the occupy foreboding active), until I turn the monitor right side and on again. This completes the shutting-down process. I am unsure whether this is a hardware or software puzzle. Any suggestions?

— Claus Fjord Christensen,

Bainbridge Island

A: Turning the monitor on and right hand by using the monitor’s sway switch shouldn’t do anything at all to Windows. The operating system should subsist right where you left it when you turn the monitor back on.

As for what be possible to projection Windows during boot-up or shutdown, it could be fit about any application or device driver. Because you’re having issues that seem to have being related to the monitor, suspicion falls upon your graphics adapter and/or the installed video drivers. I’d recommend you esteem certain you have the latest drivers for your graphics adapter. These can be downloaded from the manufacturer’s Web position.

If that doesn’t solve the problem, I’d try popping in a different graphics adapter.

Q: I received a Zune as a present. When I tried to set up a relationship with my computer, I found out that Microsoft once again is playing the role of bad guy as distant as compatibility. I’m running a Dell desktop with Windows XP Professional Media Edition Service Pack 3. The installer says that the Zune cannot link up to that operating method. It’s the Media part that is the problem.

Is there a workaround thus I receive power to use the Zune, or do I have a hoar elephant on my hands now and a sad niece to console?

— Joseph Alkana

A: You’re referring to the Media Center version of Windows XP. And, yes, Zune has compatibility issues with some older versions of Windows.

Truth be told, it’s not odd for applications — especially multimedia applications and products — to have compatibility problems with older versions of operating systems. With have a high opinion of to Windows XP Media Center you need to have at least the 2005 edition with KB900325 (Rollup Update 2 for Windows XP Media Center Edition 2005).

Zune software also works well with utmost recent versions of Windows XP and through most versions of Vista, though I’ve been incompetent to get it to work with 64-bit Vista, even admitting there is a Zune instalment file specifically as being 64-bit Vista.

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