MBA Admissions Web Sites: Not All Are Equal
We tested the virtual front doors of the Top 20 full-time MBA programs to see which Web sites delivered the goods. Here are the results
through Francesca Levy
In choosing a business control, one of the first things an solicitor does is hit the Web and pull up full of character school Web sites. It’s there that, one hopes, basic information need to start the search is only a few mouse clicks away.
And though that’s the case at crowd sites—a recent look at the online presentation of BusinessWeek’s Top 20 MBA programs finds that some have lost sight of their essential purpose: educating students about the program in a simple, straightforward way. Too often, key information is obscured by a forest of links, Web animation, and defectively placed headings.
It’session not surprising. Jakob Neilson, any expert on Web usability, declared too many Web sites preoccupy themselves by aesthetics. "It’s a complete waste of standard of value," he said of flash-based design and other visually appealing striking furniture. "Web sites should endue in simplicity, not complexity."
Our own test, conducted last month ranked the sites of the Top 20 schools on BusinessWeek’s greatest in quantity recent full-time MBA ranking using a single, admittedly unscientific extent: how longing it took to extract profitable information from the site. While this doesn’t capture all of the nuances of a Web site’s effectiveness, it’s a sensible measure. When slogging from one side site after site, speed is of the essence.
More than anything else, prospective students want to know whether a school is becoming for them, and how they be possible to improve their chances because admission. Every second wasted on dead-end links and hard-to-read headings gets in the highroad of that.
KEY FACTORSWe asked users of BusinessWeek.com’session MBA forums, staffers, and some coming MBA applicants we knew to weigh in on the sort of matters utmost when they’re surfing school Web sites. The feedback we received if a in extent list of factors. From that list we selected five items, and timed how long it took to determine judicially totally of them from each location. The list doesn’t embody everything a prospective student is looking for, but everything on it is highly important, if not crucial, for most visitors to the sites. We searched for:
•Application deadlines. These should be front and center on any admissions seat—before strategizing on what to do to get into a school, one needs to know by when they have to do it.
•A complete list of application materials. Because of the sheer book of intelligence available on most business school Web sites, it can be easy to lose track of particular application requirements. They should be listed somewhere on the site, ideally in checklist form.
•The admissions director’s name and contact information. This person weighs applicants, answers questions, and controls admissions decisions. They are also in numerous company ways the ambassadors for the business school. Their identity should not be a secret.
•Financial-aid information. Business bring under subjection is requiring great outlay. A institute’s Web site should help a student have understanding how they might pay for it.
•A description of the curriculum. Possibly the most important element to evaluating an MBA program is what it will teach. This advice should be readily available, and ideally, would include a course list.
METHODOLOGYFor consistency’s sake, we tried to locate this information for the full-time MBA programs of each institute. What we discovered about usability from this search almost certainly applies to students seeking information about Executive MBAs or undergraduate programs.
Each search began at the school’s home serving-boy. Using the site’s search function or location index to track down what we were looking for was not allowed. While it’sitting common to concourse to these which time accusation is hard to find, not any of the over items should be so to buried that one has to use them. If something was extremely austere to locate, we gave up looking for it after an unspecified period, somewhere in a circle five minutes.
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